I made an account with Saveology because they said i'd get a 2 day free trial - then I'd get billed the monthly amount (9.99). I wanted to see what it was about and I realized I didn't like it and I wanted to cancel my account. Plus, they charged my checking account right away, when I thought I was supposed to get a 2 day free trial. They didn't have the option to cancel your account online, and they didn't have a number available. So i googled it, and found a number. They transferred me to another number, then another, then another. I probably called 5 different numbers related to Saveology. They all told me I had to call a different number. Finally, I found a lady that had more to say about it. Except she started arguing with me about it when all I wanted was to cancel my account, she tried to get me to stay with them and rambled on about all the deals. All i want is my account removed!!! I was put on hold and she came back to give me this case number. I said what am I supposed to do with it...she said it's reference that we had this phone conversation. Okay? So I asked if my account was deleted she said "well its in progress, we took the first step" wtf? She said I should get a call about it in a day or two. I feel like she was bullshittin me. I read about this website online and they said they spam you. I do not want to pay 10 bucks a month for this crap! I want it deleted! if it doesnt get deleted what do I need to do to make sure I never get charged again? Please help!